After, I read the 7 1/2 habits, I realized that Habit number 3 is the most important habit for me. Sometimes, when I am faced with an unsatisfied patron, I don't view the problem as a challenge. I need to find ways to handle angry patrons without out getting myself upset. To be able to handle angry patrons is a skill that I believe will make my job better. I have set up my blog account and I am looking forward to sharing ideas with my coworkers across the library system. I think it is great that Library Administration found something for everyone to communicate with. It's hard to keep up with what's going on with coworkers at other locations when you don't get a chance to see them often.
11:45 AM, Tues., May 13
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